MEDIKTOR'S AI MEDICAL AGENT
More human on the outside, just as clinical on the inside.
A New Era in Digital Triage
With the launch of its new AI Medical Agent, Mediktor has realised a vision it has pursued since its foundation: to create a tool that can communicate like a doctor without compromising on medical rigour.
This marks the beginning of a new era in digital health, where empathy and clinical evidence converge to transform the patient experience.
The AI Medical Agent is Mediktor’s disruptive evolution: the same clinically validated digital triage solution, now enhanced with Large Language Models (LLMs) via the Amazon Bedrock platform, which is provided by Amazon Web Services.
This is the first time that a triage technology has combined proven clinical rigour with a fluent, natural and empathetic conversational experience.
Why AI Medical Agent?
In digital health, trust is paramount. Unlike other LLMs, which can produce inaccurate or unreliable results, our AI Medical Agent ensures that all medical decision-making is conducted within Mediktor’s clinically validated engine.
The LLM only acts as a conversational layer, making interactions feel more personal, more natural and more human.
HOW IT WORKS?
Key Benefits
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For patients
A faster, more human, and more understandable experience, with fewer questions and greater satisfaction.
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For doctors
Guaranteed clinical precision, reduced dropouts, and optimized care flows.
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For healthcare organizations
Global scalability, multilingual capabilities, and seamless adaptation to new markets.
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For everyone
Strict GDPR / HIPAA compliance and the highest standards of data security.
We needed a solution that could both preserve medical accuracy and allow us to communicate in a style that resonates with our community.
This innovation enabled us to embed our FAQ YOU tone of voice directly into the tool, making interactions feel like a real chat rather than a clinical questionnaire.
The result is a tool that young people find relatable, easy to use, and trustworthy — delivering accurate medical guidance while speaking their language.
One pager: The future of digital triage
Get a clear snapshot of how Mediktor's AI Medical Agent is transforming digital triage. This concise visual guide highlights the key benefits of using our AI Medical Agent, explains how it works, and demonstrates the value it brings to patients, healthcare professionals and organisations.